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Results for "customer journey map"
Vanderbilt University
Skills you'll gain: ChatGPT, Verification And Validation, Generative AI, Document Management, Creative Thinking, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Brainstorming, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Pivot Tables And Charts, Microsoft Excel, Creativity, Data Ethics, Natural Language Processing, Data Integration
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Collection, Data Mart, Data Warehousing, Data Storytelling, Apache Spark, Data Cleansing, Data Lakes, Data Visualization Software, SQL
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Computer Networking, Information Technology, Technical Communication, Software Systems, Linux, Microsoft Windows
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Peripheral Devices, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, System Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills
Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Data Analysis Software
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Target Audience, Digital Marketing, Persona Development, Web Analytics and SEO, Marketing, Customer Engagement, Customer Acquisition Management, Advertising, Marketing Strategies, Lead Generation
Searches related to customer journey map
In summary, here are 10 of our most popular customer journey map courses
- Generative AI Automation:Â Vanderbilt University
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Google Digital Marketing & E-commerce:Â Google
- Foundations of Digital Marketing and E-commerce:Â Google
- Introduction to Data Analytics:Â IBM
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- Technical Support Fundamentals:Â Google
- IBM IT Support:Â IBM
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- Introduction to Customer Service:Â CVS Health