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Results for "customer communications management"
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free
University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, People Development, Leadership and Management, Leadership, Performance Management, Human Resources, Interviewing Skills, Compensation Management, Decision Making, Recruitment
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
- Status: AI skills
Skills you'll gain: NoSQL, Data Warehousing, Apache Hadoop, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, IBM Cognos Analytics, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, MongoDB, Jupyter, Generative AI, Professional Networking
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Process Improvement, Supplier Management, Operations Management, Purchasing, Supply Management, Operational Efficiency, Warehousing, Warehouse Management, Supply Chain Planning, Sales Management, Inventory and Warehousing, Inventory Management System
Johns Hopkins University
Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, Conflict Management, Team Motivation, Project Management, Leadership Studies, Decision Making, Relationship Building, Strategic Decision-Making, Organizational Strategy, Communication, Active Listening
Rice University
Skills you'll gain: Cost Estimation, Project Scoping, Cost Management, Scope Management, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Work Breakdown Structure, Risk Management, Procurement, Project Risk Management, Risk Analysis, Quality Assurance and Control, Requirements Management, Timelines, Project Controls, Quality Control, People Management
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Project Management, Project Management Life Cycle, Work Breakdown Structure, Project Planning, Artificial Intelligence, IBM Cloud, Project Documentation, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Software Development Tools, Augmented and Virtual Reality (AR/VR), Deep Learning, Business Ethics, Automation, Image Analysis, Technical Communication, Natural Language Processing
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
In summary, here are 10 of our most popular customer communications management courses
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Introduction to Customer Service:Â CVS Health
- The Manager's Toolkit: A Practical Guide to Managing People at Work:Â University of London
- Introduction to CRM with HubSpot:Â Coursera Project Network
- IBM Data Engineering:Â IBM
- Google UX Design:Â Google
- Supply Chain Management:Â Rutgers the State University of New Jersey
- Principles of Management:Â Johns Hopkins University
- Engineering Project Management:Â Rice University
- Business Foundations:Â University of Pennsylvania