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Results for "customer relationship management (crm)"
- Status: Free
University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, People Development, Leadership and Management, Leadership, Performance Management, Business Leadership, Organizational Leadership, Human Resources, Interviewing Skills, Compensation Management, Decision Making, Recruitment
- Status: Free
University of Toronto
Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Interpersonal Communications, Communication, Empathy, Self-Awareness, Emotional Intelligence, Needs Assessment, Psychology, Cultural Diversity
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
- Status: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Human Centered Design, Design Research, Persona (User Experience), Ideation, User Centered Design
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
- Status: New AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Stakeholder Communications, Intrusion Detection and Prevention, Security Management, Cyber Threat Intelligence, Threat Management, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Operating Systems, File Systems, Security Controls, Debugging, Python Programming
- Status: New AI skills
Google
Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Interactive Data Visualization, Interviewing Skills, Data Cleansing, Data Validation, Ggplot2, Tableau Software, Presentations, Spreadsheet Software, Data Analysis, Data Visualization Software, Stakeholder Communications, Dashboard, Sampling (Statistics), Analytics, Stakeholder Management
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
New York Institute of Finance
Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Appetite, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Control, Derivatives, Governance, Portfolio Management, Risk Analysis, Capital Markets, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Skills, Agile Methodology, Waterfall Methodology, Communication, Interpersonal Communications, Decision Making
In summary, here are 10 of our most popular customer relationship management (crm) courses
- The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London
- The Arts and Science of Relationships: Understanding Human Needs: University of Toronto
- Relationship Management : Rice University
- Customer Analytics: University of Pennsylvania
- Google UX Design: Google
- Improving Customer Retention: Coursera Instructor Network
- IBM Product Manager: IBM
- Google Cybersecurity: Google
- Google Data Analytics: Google
- Google Digital Marketing & E-commerce: Google