Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Google App Engine, Service Level Agreement, Application Deployment, Cloud Infrastructure, CI/CD, Microservices, Cloud Computing Architecture, Network Architecture, Kubernetes, Distributed Denial-Of-Service (DDoS) Attacks, API Design, DevOps, Restful API, Cloud Storage, Systems Design, System Monitoring, Cloud Security, Key Performance Indicators (KPIs), Capacity Management, Disaster Recovery

Skills you'll gain: Budget Management, Project Schedules, Scope Management, Project Scoping, Scheduling, Stakeholder Engagement, Work Breakdown Structure, Cost Estimation, Project Performance, Requirements Management, Resource Utilization, Timelines, Stakeholder Communications, Project Management, Resource Management, Resource Allocation, Project Estimation, Sprint Retrospectives, Service Level Agreement, Performance Measurement

Skills you'll gain: Customer Support, Service Level, Customer Service, Google Cloud Platform, Technical Support, Cloud Services, Customer Complaint Resolution, Information Privacy, Technical Communication, Record Keeping

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation, Value Propositions

Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Service Level, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Change Requests

Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer Engagement, Personalized Service, Customer Service, Workflow Management, Customer Relationship Management (CRM) Software, Operational Efficiency, Artificial Intelligence, Process Improvement and Optimization, Automation, Verbal Communication Skills

Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Marketing Automation, Social Media Strategy, Marketing Strategies, Email Marketing, Content Marketing, Search Engine Optimization, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Search Engine Marketing, Marketing Analytics, Web Analytics, Customer Service, Advertising, Web Design and Development

Skills you'll gain: Client Support, Customer Support, Google Cloud Platform, Customer Service, Cloud Management, Service Level, Prioritization, Technical Support, Customer Complaint Resolution, Cloud Services, Technical Communication, Issue Tracking, File Management, Problem Management, Data Loss Prevention, Personally Identifiable Information

Skills you'll gain: Client Support, Customer Support, Customer Service, Technical Support, Service Level, Cloud Services, Data Management, Issue Tracking, Technical Communication

Skills you'll gain: Client Support, Customer Support, Customer Service, Technical Support, Google Cloud Platform, Service Level, Problem Management, Technical Communication, File Management, Incident Management, Personally Identifiable Information, Information Privacy