Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving

Skills you'll gain: Technology Strategies, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Insurance, Data Ethics, Business Technologies, Emerging Technologies, Change Management, Financial Services, Customer Service, Insurance Policies, Automation, Personalized Service, Operational Efficiency

Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Forecasting, Business Metrics, Sales Process, Sales Strategy, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Customer Success Management, Goal Setting

Skills you'll gain: Customer Relationship Management, Business Marketing, Operations Management, Technical Management, Business Communication, Loyalty Programs, Media Strategy, Engineering Management, Sales Management, Integrated Marketing Communications, Marketing, Revenue Management, Supply Chain Management, Branding, Return On Investment, Revenue Forecasting, Marketing Strategies, Customer Service, Brand Management, Financial Forecasting

Skills you'll gain: ChatGPT, Data Analysis, Data-Driven Decision-Making, Generative AI, Analytics, Content Creation, Content Strategy, Artificial Intelligence, Business Process Automation, Business Intelligence, Strategic Thinking, Customer Support, Customer Service

Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Development, Sales Process, Workflow Management, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Marketing Automation, Dashboard, Management Reporting, Email Marketing, Performance Metric

Skills you'll gain: Customer Service, Customer Relationship Building, Customer Engagement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Customer Communications Management, Goal Setting, Google Sheets, Marketing Strategies

Skills you'll gain: Call Center Experience, Customer Analysis, Customer Insights, Customer Relationship Management, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: HubSpot CRM, Data Visualization, Lead Generation, Customer Relationship Management (CRM) Software, Sales Management, Sales Strategy, Dashboard, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Customer Data Management, Business Analytics, Performance Metric, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing