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Explore the CRM Course Catalog
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Customer Retention, Sales Operations, Sales Prospecting, Sales Strategy, Customer Acquisition Management, Closing (Sales), Process Optimization
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Service Design, System Configuration, Sales Pipelines, Automation, Business Process Automation, Data Validation
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Prospecting, Customer Relationship Management (CRM) Software, Workflow Management, Data Import/Export, Customer Data Management
ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Advanced Analytics, Business Analytics, Market Research, Customer Insights, R Programming, Data-Driven Decision-Making, Target Market, Data Analysis, Statistical Analysis, Predictive Modeling, Customer Relationship Management, Consumer Behaviour, Statistical Methods, SQL, Probability & Statistics
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Lead Generation
University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Data Cleansing, Data Management, Business Process, Data Governance, User Accounts, Workflow Management, Customer Relationship Management (CRM) Software, Dashboard, Automation, Identity and Access Management, Business Reporting
Coursera Project Network
Skills you'll gain: Canva (Software), Data Visualization, Data Presentation, Sales Presentations, Workflow Management, Target Market, Market Analysis, Presentations, Graphic and Visual Design, Content Creation, Graphic Design, Design, User Accounts
In summary, here are 10 of our most popular crm courses
- Improving Customer Retention:Â Coursera Instructor Network
- How to Generate and Maintain a Healthy Sales Pipeline:Â Coursera Instructor Network
- Relationship Management :Â Rice University
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- Lead Management in Salesforce:Â Salesforce
- Foundations of marketing analytics:Â ESSEC Business School
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network