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Results for "customer relationship management (crm)"
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Customer Relationship Building, Customer Engagement, Customer Service, Target Market, Business Strategies, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Databases, Business-To-Consumer
Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Account Management, B2B Sales, Business Development, Customer Relationship Management, Strategic Partnership, Market Opportunities, Active Listening, Customer Insights
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Vanderbilt University
Skills you'll gain: ChatGPT, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Management, Artificial Intelligence, Organizational Skills, Project Implementation, Project Coordination, Project Documentation, Taking Meeting Minutes, Project Schedules, Work Breakdown Structure, Business Metrics, Creative Thinking, Creativity, Natural Language Processing
- Status: New AI skills
Skills you'll gain: Quality Management, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Project Management Life Cycle, Backlogs, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Risk Management, Project Schedules, Risk Management, Change Management, Milestones (Project Management), Organizational Structure
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
- Status: Free
Yale University
Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Insurance, Underwriting, Equities, Derivatives, Mortgage Loans, Decision Making
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Data Management, Email Marketing, Marketing Materials, Customer Communications Management, Sales Pipelines, Dashboard, Team Building
- Status: New AI skills
Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media, Social Media Marketing, Content Creation, Order Fulfillment, A/B Testing, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Social Media Management, Customer Retention, Persona Development, Performance Measurement, Marketing Automation
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
In summary, here are 10 of our most popular customer relationship management (crm) courses
- Customer Relationship Management:Â Starweaver
- Sales and CRM Overview:Â Salesforce
- Relationship Management and Business Development :Â Starweaver
- CVS Health Call Center Customer Service:Â CVS Health
- ChatGPT for Project Management - Leveraging AI for Success:Â Vanderbilt University
- Google Project Management::Â Google
- Customer Service Fundamentals:Â Knowledge Accelerators
- Marketing Analytics:Â University of Virginia
- Financial Markets:Â Yale University
- Introduction to CRM with HubSpot:Â Coursera Project Network