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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,212 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

AC

May 11, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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2626 - 2650 of 2,875 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Jozua F P

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Jun 27, 2024

kinda boring but it gets the point across

By Wajid K

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Oct 7, 2023

Very informative but quite heavy at times

By Mitra k

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May 10, 2022

The course was clear and helpful.

Thanks

By Derek C

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May 9, 2022

Very clear explanation with rich examples

By Musarrat J

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Sep 27, 2021

It was very informative learning process.

By Deepti

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Aug 17, 2022

The course was interesting and engaging.

By collins a

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Feb 17, 2025

very interesting certificate to achieve

By Marlon

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Nov 15, 2022

A more difficult course but a good one.

By Suvimon

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Jan 25, 2022

Good overview but very diffucult for me

By Omar O

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Nov 28, 2021

Great course full of useful information

By Sandeep M

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Oct 21, 2021

it was a very long and difficult course

By Ari N

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Oct 13, 2021

Great course . I get useful information

By Olatunji A

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Jul 18, 2023

A complete package thoroughly crafted.

By Akshara S

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Jan 9, 2023

Little tough compared to the first one

By Karan k

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Jun 18, 2022

Its great platform to learn ux design.

By Hafeez A

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Mar 16, 2022

It was excellent experince ...........

By Francisco D V

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Oct 22, 2021

I felt it really heavy but interesting

By Andrea G

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Mar 19, 2023

Wasn't as fun and I wasn't as engaged

By Vinothini. L

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Nov 24, 2022

some part is not that much intresting

By Ebuka O

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Sep 8, 2022

very understandable and interactive

By Kevin S

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Jun 4, 2021

A good introduction to user research

By Theo A

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Jan 5, 2022

Good amd effective form of learning

By Twinkle S

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Nov 21, 2021

great learning for UX design course

By SHIVANG R

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Mar 24, 2025

easy & simple learning experiances

By Katrina B

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Apr 23, 2021

could use more examples of audits.